The Town of Chelmsford has adopted a new online permitting system.

As an applicant, you must register for an account, or activate an existing account before logging in for the first time in the new program.

Make a new account by clicking or by selecting “New User Register Here!” on the applicant login page :
A valid email address is required.

After you have created an account, sign in with your username and password. Once signed in, you can edit your profile information at any time.

Activate your account from the old program by clicking “Recover User Account from Previous Program” (in bold red text) at the bottom of the applicant login page:

Here you will enter the email address used on your existing account and will receive an email with a link to set a new password. After setting a password and logging in, you will be connected to any applications associated with your user account.

If you need to change your email address, contact us at or call 978-250-5225 to link your existing application records to your new online account.

If you do not see an existing record on a recovered user account, please let us know.

Please be aware that some importing of records may still be under progress. Applications or changes which were submitted in the old program between 9/23/19 and 12/09/19 may not be reflected in the new software yet, but will be very soon.

Returning users can log in on the applicant login page :